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Privacy Policy

Privacy Policy for Beeline-Xpress

The protection of your data is very important to us. Therefore, we process your data in accordance with the guidelines of the DSGVO and the regulations of the Federal Data Protection Act (BDSG). The following statement explains how we collect and process information when visiting our website or using our services.

Even if our web pages are equipped with different security measures, no complete protection of your data can be guaranteed, since security gaps in the Internet can not be ruled out. If you have concerns about your data, you will find the contact details of our contact persons at the end of this declaration.

Unless otherwise specified below, the provision of your personal information is not required by law or contract, nor required to conclude a contract. You are not required to provide the data. A non-provisioning has no consequences. This applies only insofar as no other details are given in the subsequent processing operations.

"Personal Data" means any information relating to an identified or identifiable natural person.

Personal data

The function and communication of our service depends on the data of our users. Personal data are particularly sensitive - this means all information that can be clearly attributed to a specific, natural person. According to DSGVO, we have a duty to list the full scope of all such data.

Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer. The following data is collected here:

  • the page from which the file was requested
  • the name of the file,
  • the date and time of the query,
  • the transferred amount of data,
  • the access status (transfer file, file not found),
  • Description of the type of web browser used,
  • the IP address of the requesting computer

The legal basis for this data processing is Art. 6 para. 1 lit. f DSGVO (legitimate interests of the person in charge).

The above-mentioned reasons also constitute the legitimate interest for data processing according to Art. 6 para. 1 lit. f DSGVO.

Customer, service & support requests

What information do we collect and why?

When you visit or browse the beeline-xpress.com web pages, we collect information about the device and browser you are using, your network connection, your IP address, and information about the cookies installed on your device. We also collect personal information that you submit to us via any news feature on one of our websites (the "News feature").

From chat users, we collect your name, email address, information about the device and browser you use, your network connection, your IP address, your chat log, and other personal information you provide us during our chat provide.

We use this information to verify your account, to provide and improve our services (including support or maintenance of your account, if applicable) and to answer your questions.

When do we collect this information?

We collect this information when you visit the beeline-xpress.com website, use the services offered on our websites or contact us via email, web form, instant message, telephone or through our websites (including forums, blogs and messaging features) Set connection. We also collect any additional information that you provide to us.

Server log files

A log file is created as part of an automatic log of the processing computer system. This means that information concerning your used terminal is recorded as logfiles on a server.

We also do a log file analysis. Our site provider logs:

  • Access to the page: date, time, frequency
  • Your internet connection
  • Cookies installed on your device
  • Which browser and which version of it you are using
  • Which device you use to access the website
  • Your IP address

The data collected are only intended to improve our offer. The operator may only store, issue or retrieve server log files for longer if this is permitted under the legal framework (eg suspected illegal activity). A storage of this data together with other personal data of the user does not take place.

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO. The temporary storage of the IP address by the system is necessary to allow delivery of the website to the computer of the user. To do this, the user's IP address must be kept for the duration of the session. For these purposes, our legitimate interest in the processing of data according to Art. 6 para. 1 lit. f DSGVO.

Registration, scope of data processing

On our website, we offer users the opportunity to register by providing personal information. The data is entered into an input mask and transmitted to us and stored. A transfer of data to third parties does not take place. The following data is collected during the registration process:

  • E-mail
  • Address,
  • User name,
  • clear name
  • The IP address of the user
  • Date and time of registration

As part of the registration process, the consent of the user to process this information is obtained.

Legal basis for the processing of the data is in the presence of the consent of the user Art. 6 para. 1 lit. a GDPR. Registration does not serve to conclude a contract with the user. User registration is required for the provision of certain content and services on our website. The data will be deleted as soon as it is no longer necessary to achieve the purpose of its collection. As a user, you have the option of canceling the registration at any time. The data stored about you can be changed at any time.

Collection and processing using the contact form

When using the contact form, we collect your personal data (name, e-mail address, message text) only in the scope provided by you. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. Processing is based on Art. 6 (1) lit. a DSGVO with your consent.

You may revoke your consent at any time by notifying us without affecting the legality of the processing based on the consent to revocation. We only use your e-mail address to process your request. Your data will then be deleted, unless you have consented to further processing and use.

Privacy Policy for Cookies

Our website uses cookies. These are small text files that make it possible to store specific user-related information on the user's device while using the website. Cookies make it possible, in particular, to determine the frequency of use and the number of users of the website, to analyze the behavior of the website, but also to make our offer more customer-friendly. Cookies are stored at the end of a browser session and can be retrieved when the website is visited again. If they do not want that, they should set their Internet browser to refuse to accept cookies.

Our cookies do not contain any personal information and we do not provide any link between the general information obtained through our cookies and personal data that would allow us to personally identify them. However, as described, we use cookies to recognize that your web browser has used portions of our services and may associate this information with your user account should they have one set up.

Most web browsers have settings that prevent their browser from accepting new cookie data. Depending on the browser, they may even be able to decide which cookies they want to accept and which they do not.

This Privacy Policy only covers the use of our cookies and does not apply to third party cookies. We can not control when and how third parties deposit cookies on their computer. For example, third-party websites that we link to may place cookies on their computer when they visit the link.

The legal basis for the processing of personal data using cookies is Article 6 (1) lit. f DSGVO. The use of the analysis cookies is for the purpose of improving the quality of our website and its contents. Through the analysis cookies we learn how the website is used and so we can constantly optimize our offer.

You have the right, for reasons arising out of your particular situation, to object at any time to the processing of your personal data in accordance with Article 6 (1) of the GDPR.

Cookies are stored on the computer of the user and transmitted by this on our side. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of the website to the full.

Below you can find out how to manage (among others disable) cookies on the most important browsers:

  • Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
  • Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
  • Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-allow-and-dispose
  • Safari: https://support.apple.com/en-us/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Privacy Policy for Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. To deactivate Google Analytiscs, Google provides a browser plug-in at http://tools.google.com/dlpage/gaoptout?hl=en. Google Analytics uses cookies. These are small text files that make it possible to store user-specific information on the user's device. These allow an analysis of the use of our website offer by Google. The information collected by the cookie about the use of our website (including its IP address) is usually transmitted to a Google server in the USA and stored there. Please note that Google Analytics uses this code "gat. _anonymizeIp (); "has been extended to ensure the anonymous collection of IP addresses (so-called IP masking). If the anonymization is active, Google truncates IP addresses within member states of the European Union or in other contracting states of the Agreement on the European Economic Area, and therefore no identification of their identity is possible. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google complies with the US Safe Harbor Privacy Policy and is registered with the US Department of Commerce Safe Harbor Program and uses the information collected to evaluate, report on and contribute to our use of our website and others Provide services to us.

Processing is based on Art. 6 (1) lit. f DSGVO from the justified interest in the needs-based and targeted design of the website.

You have the right, for reasons arising out of your particular situation, to object at any time to the processing of your personal data in accordance with Article 6 (1) of the GDPR.

You can prevent the storage of cookies by selecting appropriate technical settings of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. You may also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by using the browser plug-in available under the following link. in download and install [https://tools.google.com/dlpage/gaoptout?hl=en]. You can set an opt-out cookie to prevent detection by Google Analytics across devices. Opt-out cookies prevent the future collection of your data when you visit this website. You must opt-out on all systems and devices used to make it work. If you click here, the opt-out cookie will be set: Disable Google Analytics. For more information about Terms of Use and Privacy, please visit https://www.google.com/analytics/terms/en.html or https://www.google.com/intl/en/policies/.

Privacy Policy for Google Maps

Our website uses Google Maps to display maps and create directions. Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

By using this website, you consent to the collection, processing and use by Google, one of its agents, or third parties, of any information collected or collected by you.

The Terms of Use for Google Maps can be found in Google Maps Terms of Service. You can find detailed information in the Privacy Center of google.de: transparency and options as well as data protection regulations.

The feature allows the visual presentation of geographic information and interactive maps. In doing so, Google also collects, processes and uses the data of visitors to the pages when visiting the pages in which GoogleMaps maps are integrated. For more information about Google's collection and use of data, please see the Google Privacy Policy at https://www.google.com/privacypolicy.html. There you also have the option to change your settings in the privacy center so that you can manage and protect your data processed by Google. If necessary, your data will also be transmitted to the USA. There is an adequacy decision by the European Commission for data transfers to the US.

You have the right, for reasons arising out of your particular situation, to object at any time to the processing of your personal data in accordance with Article 6 (1) of the GDPR.

To do this, you must turn off the JavaScript application in your browser. We point out, however, that in this case you may not be able to use all the functions of this website, such as the interactive map display, in full.

Privacy Policy for the use of YouTube

We use the embed YouTube video feature of YouTube LLC on our website. (901 Cherry Ave., San Bruno, CA 94066, USA, "YouTube"). YouTube is a company affiliated with Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). The feature displays videos deposited with YouTube in an iframe on the site. The option "Extended Privacy Mode" is activated. As a result, YouTube does not store any information about visitors to the site. Only when you watch a video will information be transmitted to and stored on YouTube.
For more information about the collection and use of data by YouTube and Google, your rights, and ways to protect your privacy, see the YouTube Privacy Policy (https://www.youtube.com/t/privacy).

Data transfer to third parties

Basically your data will not be communicated to third parties. In addition, we take appropriate measures and regular checks to ensure that the data we collect can not be viewed or tapped by third parties.

Data processing for order processing

To process your order, we cooperate with the following service providers. Shopify Inc. 150 Elgin St., 8th Fl Ottawa, ON K2P 1L4, Canada, wholly or partially supports us in the execution of closed-ended contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of the contract, insofar as this is necessary for the delivery of the goods. We will pass on your payment details to the commissioned bank as part of the processing of payments, if this is necessary for the processing of payments. If payment service providers are used, we will inform you explicitly below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b DSGVO.

In order to fulfill our contractual obligations to our customers, we work together with external shipping partners. We give your name and delivery address exclusively for the purpose of the delivery of goods Art. 6 para. 1 lit. b DSGVO to a shipping partner chosen by us.

Use of payment service providers (payment service providers) Stripe

If you choose a payment method from the payment service provider Stripe, payment will be processed via the payment service provider Stripe Payments Europe Ltd, Block 4, Harcourt Center, Harcourt Road, Dublin 2, Ireland, to which we will provide your information communicated during the ordering process and the information about Your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 para. 1 lit. b Pass on DSGVO. The transfer of your data is exclusively for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. and only insofar as it is necessary for this. For more information about Stripe's privacy, visit the URL https://stripe.com/terms

Sweepstakes

Information that was collected in the context of competitions, we send with the consent of the participant only to our selected partners of the competition. The legal basis for this data processing is Art. 6 para. 1 lit. a DSGVO (consent of the user).

comments are

As part of the comment function on this website, in addition to your comment, information on the time the commentary was created and the commentary name you have chosen will be saved and published on the website. Furthermore, your IP address will be logged and saved. This storage of the IP address is made for security reasons and in the event that the data subject violates the rights of third parties or posts unlawful contents by submitting a comment. We need your e-mail address in order to contact you if a third party objects to your published content as unlawful. Legal bases for the storage of your data are the Art. 6 Abs. 1 lit.b and f DSGVO. We reserve the right to delete comments if they are objected to by third parties as unlawful.

Use of the e-mail address for sending newsletters

We use your e-mail address, regardless of the contract, exclusively for our own promotional purposes to the newsletter, unless you have expressly consented to. Processing is based on Art. 6 (1) lit. a DSGVO with your consent. You may revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until your revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.

Your data will be passed on to a service provider for e-mail marketing as part of order processing. A transfer to other third parties does not take place.

Text marketing and notifications (if applicable)

If you enter your phone number at the checkout and subscribe, subscribe to a subscription or keyword, you agree that we may send you text notifications (for your order, including reminders on the items remaining in your shopping cart) and text marketing offers , The number of text marketing messages may not exceed 3 per month. You can unsubscribe from other text messages by clicking the unsubscribe link. When sending text messages or using automations, you must enter phone numbers or recipient names into our system. We store and use this data to show you campaign analytics and results, including message delivery status, shipping status, and, in some cases, whether the sale resulted in a sale. If you choose to use our link shortener in text messaging, we collect information about whether the link was clicked or not and use it to display results in our analysis. Any other third-party service that you choose outside the smsbump.com domain (third-party link shortening, GA tracking, etc.) will reference the specific third-party policies that you must agree to. After sending the text messages, we will pass the data on to our short message provider to ensure their delivery. Information is passed on to our operator only after the initialization of a marketing campaign. If your recipients no longer want to receive messages,

Use of Facebook Remarketing

We use Facebook's remarketing feature "Custom Audiences" on our website (1601 S. California Ave, Palo Alto, CA 94304, USA, "Facebook").
This function serves the purpose of targeting visitors to the website purposefully with interest-based advertising in the social network Facebook.
For this purpose, the Facebook remarketing tag was implemented on the website. Through this tag, a direct link to the Facebook servers will be made when visiting the website. This will be transmitted to the Facebook server, which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will then see personalized, interest-based Facebook ads. Processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in the above purpose.

You have the right, for reasons arising out of your particular situation, to object at any time to the processing of your personal data in accordance with Article 6 (1) of the GDPR.

You can disable the remarketing feature "Custom Audiences" here.
For more information on the collection and use of data by Facebook, about your rights in this regard and ways to protect your privacy, please refer to the privacy policy of Facebook at https://www.facebook.com/about/privacy/.

Use of Facebook plugins

This website uses plugins from the social network facebook.com operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). If you visit our internet presence with such a plugin, a connection to the Facebook servers will be established and the plugin will be displayed on the website by a message to your browser. This will be transmitted to the Facebook server, which of our websites you have visited. If you are logged in as a member of Facebook, Facebook assigns this information to your personal Facebook user account. When using the plugin functions (eg clicking on the "Like" button, submitting a comment) this information will also be assigned to your Facebook account, which you can only prevent by logging out before using the plugin. For more information on the collection and use of data by Facebook, about your rights in this regard and ways to protect your privacy, see the privacy policy of Facebook.

Duration of storage

The data will be stored in accordance with legal retention periods and then deleted after the deadline, unless you have consented to the further processing and use.

Your rights

Of course, you have rights in relation to the collection of your data. Under current law, we are required to educate you about them. The use and implementation of these rights is free of charge for you.

If the legal prerequisites are met, they are entitled to the following rights under Art. 15 to 20 DSGVO: Right to information, to rectification, to cancellation, to limitation of processing, to data portability.
In addition, according to Art. 21 (1) GDPR, you are entitled to a right of objection to the processing based on Art. 6 (1) of the GDPR and to processing for the purpose of direct mail.

Contact us on request. The contact details can be found in our imprint or under responsible for the data collection

You have the right to receive the relevant personal data provided to us in a structured, common and machine-readable format. You also have the right that the data transmitted to us be forwarded to another person responsible, provided that the processing is based on the consent in accordance with Article 6 paragraph 1 letter a DS-GVO or Article 9 paragraph 2 letter a DS-GVO or on a Article 6 (1) (b) of the GDPR and processing by automated means, unless the processing is necessary for the performance of a task of public interest or in the exercise of public authority which has been entrusted to us ,

Right of appeal to the supervisory authority

According to Art. 77 GDPR you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not legal.

For the use of this right and the two previously mentioned, please contact the contact persons listed at the end of this Privacy Policy.

Responsible for the data collection

For questions, requests for information, requests, complaints or criticism regarding our privacy policy, you can contact the following:

Business Name: Beeline-Xpress
Address: 49 Sherwood Gardens, Barking, London, United Kingdom
Postal Code: IG11 9TQ 
Contact Us: https://beeline-xpress.com/pages/contact-us
Email: support@beeline-xpress.com

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